TROBBU
Welcome to Trobbu Boutique Collection, a curated selection of luxury boutique hotels reimagined as exceptional hospitality destinations.
Each property reflects the spirit of its surroundings, the elegance of design, and the warmth of personalized service.
More than stays, we create memorable moments in settings that celebrate Mexico’s beauty and authenticity.
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OUR PROPERTIES
TULUM
In the heart of the jungle and minutes from the Caribbean Sea, Trobbu Tulum redefines the art of staying. This exclusive retreat features 15 luxury villas designed to blend harmoniously with nature, combining contemporary architecture that evokes serenity and authenticity.
SAN MIGUEL DE ALLENDE
Just three blocks from the majestic cathedral, in the heart of the historic center, Trobbu San Miguel de Allende offers an experience of intimate and contemporary luxury within the most emblematic colonial charm of Mexico.
TROBBU SAN BRUNO
Facing the majestic turquoise sea of the Yucatán Peninsula, Trobbu San Bruno is a coastal residence that blends the tranquility of its natural surroundings with the absolute comfort of a private stay.
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Our Destinations
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Tulum
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San Bruno
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San Miguel de Allende
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Keynote, Colorado
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Mérida
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Mahahual
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Los Cabos
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Madrid
F. A. Q. s
Frequently Asked Questions
What is Trobbu Resorts?
Trobbu Resorts is the hospitality division of Trobbu, dedicated to the management, development, and operation of luxury boutique properties. Our purpose is to offer authentic, personalized, and sustainable experiences that connect travelers with the essence of each destination.
What is the difference between Trobbu Resorts and Trobbu Investments?
Trobbu Investments focuses on the fractional ownership model and the commercialization of properties within the Trobbu portfolio, while Trobbu Resorts manages and operates the hotels and villas that form part of the TROBBU Boutique Collection, ensuring a consistent and elevated guest experience.
What types of properties are part of the Trobbu Resorts portfolio?
Our portfolio includes boutique hotels and luxury villas carefully selected for their design, location, and connection to nature and local culture.
In which destinations do Trobbu currently operate?
Trobbu currently operates in key destinations across Mexico such as Tulum, Mérida, and the Riviera Maya, with plans to expand into other strategic locations within the country and abroad.
What distinguishes the Trobbu experience from other hotel groups?
The Trobbu experience blends relaxed luxury, personalized service, and cultural connection. Each property is designed to offer privacy, genuine hospitality, and a true sense of belonging.
What does the “Trobbu Boutique Collection” concept mean?
It represents a curated selection of properties with distinctive character, operated under Trobbu’s standards of excellence. Each property embodies authenticity, design, and attention to detail while preserving the group’s boutique essence.
What type of experience can guests expect at a Trobbu property?
Guests at Trobbu enjoy a holistic experience: warm and discreet service, thoughtfully designed spaces, and an environment where nature, culture, and well-being blend harmoniously.
How does Trobbu ensure quality and consistency across all its properties?
We maintain an operational standardization program and continuous training system. Every Trobbu team member is trained under the same principles of hospitality, excellence, and empathy.
Does Trobbu have any sustainability or social responsibility programs or certifications?
Yes. Trobbu promotes sustainable practices in all its projects, including responsible use of resources, support for local suppliers, and active collaboration with local communities and artisans.
Do all Trobbu properties receive the same type of training or hospitality protocol?
Yes. All operational and guest service teams are trained according to the Trobbu Boutique Collection standards, ensuring consistency, quality, and authenticity in every interaction.
How can I book a stay at any Trobbu property?
You can book directly through our official website, www.trobbucollection.com, where you’ll find availability, rates, and exclusive benefits for direct bookings.
Do all properties offer the same type of stay plan (EP, breakfast included, all-inclusive, etc.)?
Each property defines its stay plan according to its concept. Some operate under the European Plan (EP), others include breakfast, and some offer gourmet all-inclusive programs.
Are cancellation policies the same across all Trobbu properties?
Policies may vary slightly depending on the destination and season. However, all properties share the same philosophy of transparency and clarity in their booking terms.
Does Trobbu offer benefits or advantages for booking directly through its corporate site?
Yes. Direct bookings on our official website include exclusive benefits such as upgrades (subject to availability), early check-in or late check-out (subject to availability), and personalized pre-arrival assistance.
Can I transfer or use stay credits between different properties within the group?
Yes, Trobbu credits can be applied to different properties within the collection, depending on availability and the terms of the active loyalty program.
What types of experiences does Trobbu offer during a stay?
From private tastings and chef’s dinners to cultural excursions, nature adventures, and wellness rituals — each property offers unique experiences inspired by its surroundings.
Can experiences be booked before arrival?
Yes. Our call center team can coordinate personalized experiences prior to check-in, ensuring availability and a schedule tailored to each guest’s preferences.
Does Trobbu organize private events or retreats at its properties?
Yes. Certain properties are designed to host wellness retreats, private celebrations, and exclusive corporate experiences, always with an intimate and personalized approach.
Can services be customized (private chef, tastings, transportation, butler, etc.)?
Absolutely. All our properties offer the option to customize services in advance to create a fully tailored stay.
What actions does Trobbu take to minimize its environmental impact?
We promote energy efficiency, reduction of single-use plastics, and recycling programs across all our properties.
Does Trobbu collaborate with local communities in the destinations where it operates?
Yes. Trobbu partners with local communities and producers to foster economic development and preserve the cultural identity of each region.
Do Trobbu properties use local or sustainable products?
Whenever possible, we work with local suppliers, organic ingredients, and sustainable materials that reinforce the sense of place.
How can I learn more about Trobbu’s sustainability or community support projects?
You can visit the “Sustainability” section of our website to learn more about ongoing programs, collaborations, and environmental achievements.
How can I contact the corporate team at Trobbu Resorts?
You can reach us at boutique@trobbucollection.com or by filling out the contact form available on our official website. Our team will get back to you promptly.
Where is the group’s headquarters located?
Trobbu’s corporate headquarters are located in Mérida, Yucatán, Mexico, with operational presence in various destinations throughout the country.
Does Trobbu have a press or public relations department?
Yes. Media representatives can contact our press team at press@trobbu.com for information, collaborations, or interview requests.
Who should I contact for partnerships or strategic collaborations?
The Corporate Development and Partnerships department reviews proposals at direccion.operaciones@trobburesorts.com, evaluating synergies that add value to our guests and partners.
Where can I find job opportunities within the group?
The “Careers” section of our website lists current openings and opportunities to join the Trobbu team across our properties and corporate divisions.
